Shipping & Delivery

Thank you for choosing Atashi for your home decor needs.

This Shipping and Delivery page provides you with important information about how we handle the shipping and delivery of your orders within India.

1. Shipping Zones and Rates
We currently offer shipping services to customers within India. The shipping rates and options will be displayed during the checkout process, based on your shipping address and the size/weight of the items in your cart. Please note that shipping rates may vary depending on the destination and the selected shipping method.

2. Processing Time
Once you place an order, please allow us 1-2 business days for order processing and verification. During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding.

3. Shipping Methods
We work with reliable shipping carriers to ensure that your orders are delivered safely and efficiently. The shipping methods available for orders within India may include:

3.1 Standard Shipping: This is our standard shipping option, which provides a reliable and cost-effective delivery service. Delivery times for standard shipping generally range from 5 to 10 business days, depending on the destination within India.

3.2 Express Shipping: For customers who need their orders to arrive sooner, we offer express shipping options for faster delivery. Delivery times for express shipping usually range from 2 to 5 business days, depending on the destination within India.

Please note that the estimated delivery times are provided by the shipping carriers and are not guaranteed. Delays may occur due to unforeseen circumstances such as local holidays, logistical challenges, or other factors beyond our control.

4. Order Tracking
Once your order is shipped, we will provide you with a tracking number via email or through your account on our website. You can use this tracking number to monitor the progress of your shipment and get real-time updates on its status. Tracking information allows you to see when your package has been shipped, when it is out for delivery, and when it has been delivered.

5. Shipping Address and Restrictions
Please ensure that you provide us with accurate and complete shipping information, including your full name, contact number, and a valid shipping address within India. We cannot be held responsible for delays or non-delivery caused by incorrect or incomplete address information.

6. Customer Support
If you have any questions or need assistance regarding your order's shipping or delivery, please don't hesitate to contact our customer support team. We are here to help you and will strive to resolve any issues or concerns related to shipping and delivery promptly.

Note: The above shipping and delivery information is applicable for orders within India only. For international shipping, please contact our customer support for further assistance.

Please note that this shipping and delivery policy is subject to change without prior notice. We recommend reviewing this page periodically for any updates or modifications.

In the event of order cancellation after dispatch, a ₹500 fee will be applied to cover courier expenses incurred for both dispatch and return.